Transportation Company Keeps on Truckin’ with Winmill PPM Managed Services

The Project

This leader in logistics and transportation services was in the process of migrating their Clarity PPM from a hosted to an on-premise installation. Suddenly they were faced with the challenge of keeping a new enterprise system up and running, while also tending the day-to-day operations of project and portfolio management. Having neither the bandwidth nor in-house skill set to do so, they called Winmill Software.
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Winmill provided PPM Managed Services to support daily system monitoring, development of procedures for handling issues, consulting on improvements, and creation of a Roadmap to establish both short-term operational objectives and long-term strategic initiatives to be supported by Clarity PPM.

Challenge

• Recent migration of Clarity PPM from CA hosted solution to on-premise installation 
• Lack of in-house knowledge and bandwidth to support a new enterprise application 
• Lack of in-house knowledge and bandwidth to administer Clarity PPM 
• Lack of direction for best-practices use of Clarity PPM, both short-term and long-term