PPM Managed Services
Winmill provides a matrix of integrated Managed Services offerings to support your Planview or Clarity environments. Our services range from basic administration to complete end-to-end support with full-time staff.
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PPM Technical and Report Development
- Develop and deploy new or modified functionality
- Apply patches and version upgrades
- Create or modify workflows, jobs, scripts
- Mentor your staff on technical best practices
- Develop new reports or modify existing reports in Jaspersoft
- Develop portlets
- Mentor report development teams on the data warehouse schema
Turbo Charge Your PPM User Adoption
- Managed Services clients get 40 hours of free PPM training*
- In-depth PowerPoint presentations with detailed notes
- Quick Reference Cards highlight key training takeaways
- Out-of-the-box and custom training
PPM Mentoring & Function Support
- Business process development and support
- Roadmapping and release management
- Solution design for future enhancements
- Answer end-user PPM and process questions
- Project management troubleshooting (MSP, Open Workbench, Clarity Gantt)
- Formal and informal PPM and business process training
PPM Administration & Help Desk
- Maintain users and user security (including password management)
- Maintain jobs and job security (including timesheet posting and financial processing)
- Perform monthly and yearly system maintenance (like opening/closing time periods, fiscal time period maintenance, managing rates, etc.)
- Troubleshoot and answer basic user questions
- End-to-end incident management including acting as a liaison with Broadcom support for incident resolution
For more information, contact a Winmill Account Manager at inquiry@winmill.com or 1-888-711-MILL (6455)
*Minimum of 240 hours of Managed Services required
Interested in starting a project with us?
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